Medihelp Terms & Conditions
1. General
1.1. These Terms and Conditions apply to all participating Medihelp (‘the Scheme’) members and their dependants (collectively referred to as ‘Beneficiaries’) who have enrolled on the Medihelp Parenting Journey (‘the Journey’) and who have children under the age of five years old and who subscribe to the Parent Sense App (‘the App’) as part of a benefits offered to them by the Scheme.
1.2. These Terms and Conditions apply in addition to, and are incorporated by reference in, the Parent Sense standard Terms and Conditions found at https://parentsense.app/terms-conditions/. Beneficiaries described in Clause 1.1 above will be required to accept the Parent Sense standard Terms and Conditions in order to subscribe to the App and to receive the Parent Sense benefits offered to Beneficiaries by virtue of their membership of the Scheme and enrolment on the Scheme’s Parenting Journey.
1.2.1. The Scheme’s Beneficiaries who have enrolled on ‘The Journey’ and subscribed to the App shall have access to the following benefits, paid for by the Scheme:
1.2.1.1. Premium access to the App and/or webapp for one year
1.2.1.2. Free access to monthly webinars
1.2.1.3. Access to all Parent Sense courses including the Birth and Lactation course
1.2.1.4 Access to a robust home play programme
1.2.1.5 Free access to Aiah chatbot*
Any services described above not used within the one-year premium access period shall be forfeited. As these services are paid for by the Scheme, Beneficiaries cannot claim above specified services via both the Parent Sense App and via another registered healthcare provider for the same pregnancy – they may claim benefits per pregnancy EITHER via Parent Sense or via another registered healthcare provider. If claimed via another registered healthcare provider, the registered Rules of the Scheme and the benefits stated therein, shall apply. All maternity services/benefits are only accessible if registered with Medihelp and are pregnant or have children under the age of five.
1.3 As a Medihelp Beneficiary, you consent to Parent Sense sharing your and/or the main member’s personal information with the Scheme, including the products and services taken up by you within the App, as well as your app usage information. For further information about how we process your personal data, please refer to our Privacy Policy at https://parentsense.app/privacy-policy/. Data sharing between Parent Sense, the Scheme is a requirement to enable us to offer and to administer the products and services set out herein.
1.4. If you have any queries related to any of your Parent Sense benefits as a participating Medihelp Beneficiary, please contact us via https://parentsense.app/help/ or email [email protected]. Please indicate that you are contacting us from Medihelp.
1.5. Parent Sense reserves the right to amend these Terms and Conditions from time to time. Users will be notified via email of any changes in Terms and Conditions.
